With all due respect to Google, its social media efforts till date have been nothing to write about. Google Wave was a disaster and Google Buzz made a limited impact. In contrast, Facebook has gone from strength to strength and emerged as the world’s leading social network that’s fast approaching the 600 million member mark. It’s been a bitter pill for the world’s leading online search giant to swallow and I expected Google to hit back strongly.
Earlier this last week, Google unveiled its latest social media offering – Google+ to the world and since then social media and technology experts have been busy churning out one opinion after the other. Comparisons to Facebook are inevitable and many experts have been quick to claim that Google+ will dethrone Facebook as the numero uno social media phenomenon.
I was amongst the quick adopters of Facebook and I’ve been a Google fan since its early days. So, I’ll refrain from doing any comparisons for now and instead focus on what I do best – educate my readers on What does Google+ mean for your business?
Tools are your best friend
Unlike Facebook, Google isn’t a place where you’d visit to kill time. Instead, it provides a set of tools accessed through your existing Google account and delivered through a toolbar that also gives easy access to all of your Google tools. Whether its circles, Sparks, Huddle or Instant Uploads, these are business-friendly tools that can help your business in more ways than one.
Friend Groupings
While Google+ offers tons of goodies, I’ll cut straight to the ones that make sense for businesses. First up is ‘friend groupings’ – that allows users to set can set who sees their posts, images, and other content. Users can also create video chat groups, and follow celebrities or other interesting people, similar to Twitter. So, that essentially means your business can leverage the Google+ platform to communicate with customers and increase awareness.
The idea is to promote ‘targeted sharing’ between well-connected users rather than use a spam messaging approach that can be exploited on Facebook and Twitter. The concept of circles makes it easier for people with large personal Facebook networks to segment their business activity much more easily by moving all business networking to this different platform.
What about Marketers?
Google+ may not be a pure social network like Facebook but it’s all about community building. It encourages users to build out large networks while they can still keep their friends circle restricted. Most marketers would realize the power of having such close connections. There are no ‘friends’ or ‘followers’ but there’s a massive untapped audience out there.
What about Viral Marketing?
To be honest, I don’t think Google+ has been designed to promote direct viral marketing. Instead, it encourages businesses to choose the alternate route and creates a close network of their own by offering people deals, discounts and promotions. The idea is to use your immediate network as reach out to the broader network to attract new customers and promote your business.
Relationships
At the end of the day, a business is all about relationships – be it customers, employees or partners. Google+ takes a refreshingly different approach to relationships by introducing boundaries so that businesses are forced to interact with customers in a completely transparent manner.
At the same time, Google+ manages to break away from the more personal aspects of Facebook.
Have you got a Google+ account yet? What’s your take on using Google+ for businesses? Please share your experience by leaving a comment below this post.
Good post, i already using Google since 2005 and yes! i have an account og Google+ and i like the way to share files through chat window, drag and drop images to upload.
A comprehensive and eloquent breakdown of the Google+ social media offering. Fantastic article, Doug!
Google + Facebook = Youtube
I have a Google+ account, and I do like the Circles concept. It’s easy to put people into them, and it’s easy to take them out or move them around. I like being able to control the parameters of my network in a simple way. I’m also liking the Huddle feature, which I think can be very useful as a business as well as personal function.
I have been looking for an invitation to try it out….so far it seems to me that google did it this time… if by any chance you are a member of google + i would appreciate an invitation in order to join the network
Very good post! Thanks for authoring.
thnxx aloot
i want to try it could any one invite me plz:
hdel.srour@gmail.com
My hunch is Google Plus Circles will lead the feature-set. Impromptu Huddles might be a nice real-time app for like minded to build consensus and Instant Upload has gotten some traction, but I think Circles (public or private) yield the most value to serious marketers and SMB’s vs. those who tout their lunch menu or check-in status at this place or that place.
I’m hoping the App Dev guys come up with a instant survey api that will enable a Circle “moderator” to query the Circle and let us cast a vote on allow v. revoke entry to a Circle of Trust (Meet the Family) type deal so as to keep the quality quotient on a Circle at a high level and keep the amount of useless banter to a minimum.
Thanks for explaining purpose of Google plus. Since when this feature launched, everyone is
Curious about knowing what exactly it is. and i hope this post clarify all the things.
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