How to Find Customers with Social Media

Social Scape e1266995243342 How to Find Customers with Social MediaMarketing success is measured by how well you locate your target market and how effectively you convert its members into customers. This measurement is just as relevant if you are using social media as a vehicle to let the world know about you and your business. Locate and follow your target audience: it’s like a “seek and destroy” mission in the military, except without the enemies or war. Instead, we are pursuing readers, visitors, subscribers and potential customers.

The precise process of locating and following potential customers through social media will vary from network to network. But the basic guiding principles remain. The method is not really new to us: business people have long been using it. The difference lies only in the medium we use to communicate with and draw in potential customers. Here are some effective strategies to consider when pursuing a social media campaign:

Join groups – Relevant groups are out there that cater to your niche. Joining them would expose you to a much broader field of people, who will have different views and experiences related to your shared niche. This is where demographics play a vital role in your exposure. Remember that Internet marketing does not happen in one country alone, but rather across the world, and knowing about global trends will help you identify what you really want.

Establish friendships and solidarity with the members of the group you join. Shared experiences can be enlightening. Think of these members as your office mates: you’re in the same office, dealing with the same customers.

Create your own group

The only difference between creating your own group and joining one is that in the first case you will be spearheading the group’s direction. Attract like-minded people, and convince those who are not yet in the same niche but are interested in joining to come on board. A social media group created by you that focuses on your niche could become the backbone of your online business. It not only would show your conviction but would solidify your credibility as an Internet marketer.

Find people

Make use of the search tool on any social media site to find like-minded people. However potent your marketing campaign may be, if it is not geared to the right target, it will fall short, and your efforts will be wasted. Make use of Twitter. It has numerous applications and widgets, such as Twellow and We Follow, that have proved to be effective for finding people who may be interested in your business.

Relevant content

While looking for people with the same interests as yours, do not neglect the content of your site. Always strive to improve the quality of your updates, offering content that is interesting to the people in your target market. Better quality not only means fresh updates but relevant content, too. Having a large number of followers on your social media site will not do you any good if you talk about something unrelated to your website, such as your dog or your romantic relationship. Be consistent, and make sure you are offering information and updates that are valuable to your target audience, so that it sees the benefit of continuing to walk hand in hand with you.

Facebook

Everyone’s currently going crazy over facebook, which, according to a recent revelations, has racked up over 850 million users and counting. Make better use of Facebook. Browse its users’ hobbies and interests, which will quickly yield valuable information about like-minded people scattered all around the world in different demographic groups. All you have to do is spend time befriending them or inviting them to your Facebook group. Within a month, the results will be awesome, especially if your group is constantly updated and offers fresh news. On your own website, hang a Facebook badge for everyone to see; this will allow for easy membership in your group, with interested seekers coming straight from your site.

Twitter and Google+

Promote your site through Twitter and Google+, and encourage people to follow you by placing a Twitter and Google+ badges on your site. Follow like-minded people on Twitter and Google+, and they will probably follow you, too. Put a link to your profiles on these platforms in your signature for forums and discussions. You could also include this signature in your email, so that every time you correspond with someone, you will be promoting your presence without any effort.

Offer freebies

Aside from offering valuable articles on your site, spark the interest of your followers by offering free e-books, video, learning materials, reports, and newsletters. These are the things that people in your niche crave: they want news and information on topics of interest to them. If you give them what they want, they will stick with you for a long time. And when the time comes to sell something related to their interest, they won’t mind spending the money on you.

Offline relationships

As much as possible, do not restrict your relationships to the people you meet online on social media sites. Offline relationships are equally good and can yield business friendships that are just as, if not more, valuable. Make use of the phone, or meet in person if possible. This shows people your real face instead of your avatar and lets them shake hands with the person behind your blog or website. Gatherings and informal meetings between like-minded people can be videotaped and published online for those who cannot make the trip. Other followers would love to see the faces of the people whose work they admire and have encountered thus far only on the Internet.

Have fun

Social media is first and foremost a gathering of people interested in a particular niche. The fun and excitement comes from participants seeing the combination of different experiences and knowledge of people from all over the globe. You don’t need to travel by air or sea to meet people, transact business, and further your interest. You can do it from your bedroom or while sitting on a park bench on a cloudy day. The rules of thumb in social media are to be nice to the people you meet, make use of your resources wisely and responsibly, and most of all, have fun.

Douglas Idugboe, Digital and New Media Marketing Strategist. Founder and Chief Editor of Smedio! A Canadian Bestselling Author, Marketing Strategist, Speaker and Trainer, Who Loves Technology
  • kellybriefworld

    with millions of users worldwide, joining social media is perhaps one of the best ways to find customers. All you have to to is to keep customers' happy is to make them informed and involved. Using media sites though, puts a company's network security and privacy at risk, and causes problems for its IT department. It is therefore important to have social media policy in place. Decision-makers and IT managers should explore issues surrounding social media in the workplace for them to be able make informed decisions about whether or not to block social media sites, and to create a sound social media policy for their companies. Here is a good place to start: http://bit.ly/d2NZRp

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  • Tony Gallacher

    Thanks for this. It gives some good tips. I think it’s useful not to neglect Google+ because of its affect on site rankings.